What is Rockshire Real Estate
​
In an era where access to housing is limited to a privileged few, rockshire fights tooth and nail to ensure that our clients have access to the homes they deserve as well as getting them the right deals. In markets we witness firms competing to satisfy the needs of consumers. The reason of their activity is to maximize their profits. On the other hand consumers try to maximize their utility by looking for goods with highest quality and cheapest price.
What are the Benefits of using our estate agency
Our estate agents know how to deal with the legal, financial and marketing issues in the appropriate manner.
Our agents are familiar with the local property market. They understand consumer behaviour and are able to communicate with people at different levels.
Our agents protect the interests of their clients to the best of their ability with due regard to the interests of all other parties concerned.
Buying property is probably the biggest investment you will ever make. Our estate agents play a vital role in ensuring the security of your big investment.
Obligations of our estate agents
In Terms of a Prospective Buyer (or Lessee):
Acting honestly and with fair conduct.
Qualifying the buyer, i.e. obtaining information about the buyer in order to introduce him to the ideal home.
Showing selected properties to the buyer.
Maintaining contact with the prospective buyer.
Assisting the buyer to make an offer.
Assisting the buyer to obtain finance.
After-sales service.
In Terms Of Seller
​
Advising clients on the market value of their property.
Marketing the clients property effectively.
Assessing prospective purchasers to ascertain whether they are financially able to purchase the clients property and what their housing needs are.
Negotiating the transaction, taking into consideration the interests of all parties concerned.
Our Agents
​
1 Conduct business in an honest, fair, transparent and professional manner.
2 Carry out work with due skill, care and diligence, and ensure that any staff employed have the necessary
skills to carry out their tasks.
3 Ensure that clients are provided with terms of
engagement which are fair and clear. These should meet all legal requirements and relevant codes of practice including reference to complaints-handling procedures and, where it exists, an appropriate redress scheme.
4 Do the utmost to avoid conflicts of interest and, where they do arise, deal with them openly, fairly and promptly.
5 Not discriminate unfairly in any dealings.
6 In all dealings with clients, ensure that all
communications (both financial and non-financial subject matters) are fair, clear, timely and transparent.
7 Ensure that all advertising and marketing material is
honest, decent and truthful.
8 Ensure that all client money is held separately from other monies in appropriately designated accounts and is covered by adequate insurance.
9 Have adequate and appropriate professional indemnity insurance or equivalent in place that complies with the
Rockshire Rules of Conduct. Having proper cover is a key part of managing your risk.
10 Ensure that it is made clear to all parties with whom you are dealing the scope of your obligations to each party.